At AW (Ad & Win) device grading is treated very seriously. We are very proud our hard earned excellent reputation from our unbeatable return rate, currently under 3%.
We ensure that your time is spent on what matters most, serving and caring for your customers.
When dealing with us, our customers are safe with our prompt RMA process and servicing.
If, for any reason, there is something you dislike in your order, just get in touch with us. A return or discount will be processed immediately.
Our grading is divided in 6 categories:
A+ Grade - Devices as new. Without any mark of use.
A Grade - Equipment in very good condition, with minimal marks of use. Micro-scratches or micro-dings only on body and glasses (back glass too if applicable).
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AB Grade - Device in good condition, with one dent or small scratches from a short term usage. Front and rear glass (if applicable) with minor deep scratches or few light scratches.
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B Grade - Equipment with marks resulting from normal use. They may include up to 4 dents or deep scratches on the body, or some discolouration, resulting from regular usage. Front glass contains few small deep scratches, on average less than 3 cm in length (deep scratches are scratches that are on front of the LCD and can be seen while the device LCD is on).
C Grade - Equipment with signs of intensive use that may include several bites / dents or too many and long deep scratches in the body. Front / back glass can contain deep scratches of various dimensions.
D Grade - Faulty stock. The aesthetic appearance is not evaluated in this grade as this refers to faulty stock. So there can be Grade D stock looking like A, but has some kind of fault. This stock is usually advertised with the respective fault. Can have broken parts, or various faults, non OEM parts, etc.
FAQ:
- What is the battery condition for these used devices? - A: Every device battery is reviewed and only original batteries are accepted. We do not guarantee battery levels for any electronic device. Usually the newer the device is, the better is the battery capacity.
- Are there any broken parts in any Grade? - On A+, A, AB, B and C we don't sell any device with broken or bent parts. SIM trays, camera lenses and every other component is intact. On Grade D stock this condition doesn't apply.